The year the U.S. government created the Federal Energy Regulatory Commission (FERC). This deregulated the energy industry - and paved the way for suppliers like Discount Power!
This page is made for you! Its designed to give you a better understanding about how electricity and natural gas supply works
and the choices you have.
If you dont see the answer to your question here, please contact us
and well be glad to help. As a further resource, you can read topical articles about energy.
Pricing & Plans
Supply & Delivery
Billing & Support
Who is Discount Power?
Discount Power is a licensed retail supplier of electricity and natural gas. Were whats known
more commonly as an Energy Service Company (ESCO)!
What is Discount Powers mission?
Our mission is to provide you the highest level of customer service and education. Were here to help
our customers make informed decisions towards maximizing their household or business energy savings.
What states do you service?
Discount Power currently offers services across seven states, including: Delaware, Maryland, Massachusetts,
New Jersey, Pennsylvania, Ohio & Rhode Island.
What utilities do you work with?
Discount Power currently works with Twelve utilities, including: Delmarva Power, Eversource, Baltimore Gas and Electric,
Potomac Electric Power Company, National Grid, Rhode Island Energy, PSE&G, Atlantic City Electric, Duke Energy,
Duquesne Light Co., PECO Energy,& PPL Electric Utilities.
What is the difference between my local utility company and Discount Power?
Discount Power is a supplier of electricity and natural gas. Your local utility company will be responsible
for the delivery of electricity or natural gas to your home and will maintain all poles, wires and pipelines.
Does Discount Power donate to any charitable causes?
Absolutely! Discount Power is involved with philanthropy efforts in your state through our Generate Hope program.
Each new customer is given the opportunity to select from our active, regionalized charity list, and we will make a
monthly donation to the cause youve selected, for as long as you are a customer. This is our way to support your
local community and help others who are less fortunate.
What steps do I need to take to choose a new supplier?
Choosing a new energy supplier like Discount Power is easy! All you need to do is:
Thats it! To get started click here.
How can I get a quote for my electric or natural gas energy?
Its safe and easy get a price quote for a plan in your area through our website! Click here to get started.
You can also call our team at 877-259-7693 and well be happy to help find a plan that fits
your home or business.
How will my current energy service change?
When you switch to Discount Power, there wont be any change to your current service, and
absolutely zero service interruptions. You will continue to receive your bill from your current utility as you normally
would, only now, our name will appear on your bill as your supplier after service has started!
I am currently a renter. Do I need permission from my landlord to enroll with Discount Power?
If you currently receive and pay your electric utility bill every month on your own, then you have the power
to switch to Discount Power - no approval needed! However, if you live in an apartment building or condo where all
units electricity or natural gas usage is rolled into one bill and paid by the landlord or condo association,
then you would need to convince the person who manages that utility bill to switch to Discount Power for their energy supply.
Does anyone need to come out to my home to check my meter?
Nope! You can make the switch online, easy and hassle-free.
Do I need any new or special equipment?
No new equipment needed. If you get your electricity or natural gas from your local utility, you already have
everything you need in place.
How long does the enrollment process take?
Just a matter of minutes! All youll need is the account information from your latest utility bill to get started.
Once I enroll, how long does it take for things to switch over?
After signing up with Discount Power, your utility will usually switch your supplier to us by your next meter
read date! This is typically 15-40 days after you enroll with us depending on where you live. Once the switch occurs,
you will see Discount Powers name on your first utility bill for the period after the switch.
If I switch to Discount Power, can I decide later to switch to another supplier or back to my utility again?
If for any reason you are not happy with your choice of supplier of natural gas and electricity, you can switch to
another supplier, or back to your utility upon written or verbal notification. However, be aware that some of our
products have early termination fees. Please check the service agreement terms & conditions for details.
What is a variable rate?
A variable rate is a rate that may fluctuate based upon market conditions.
What is a fixed rate?
A fixed rate is a rate that will not change during the term of the contract. After the fixed rate term is over, the
rate may fluctuate based upon market conditions or roll to a new fixed rate.
Do electricity rates change often?
Generally speaking, yes, they do. Like any other commodity, energy prices fluctuate. If the price of energy
(both renewable or traditional) goes up on the market, it will go up for our customers on variable plans. If it
goes down, our customers will pay a lower price. If you dont want a variable price, we offer fixed price plans
as well, which allow you to lock in a fixed rate for the length of your contract term.
Im nearing the end of my contract term - what happens now?
If you are on a variable rate plan, you will continue to receive your electric or natural gas service until it
is cancelled by you, or Discount Power. If you are on a fixed rate plan with us, you will receive notice from us prior
to the expiration of your initial agreement term regarding the continuation, or renewal, of your energy service.
What exactly is Green Energy?
Green Energy, also known as Renewable Energy, Green Power, or similar, is energy generated by non-manmade sources:
sun, wind, earth, and water. These resources replenish themselves naturally! Renewable energy fuels may also include:
solar, landfill biomass, geothermal or wind power, too.
Does Discount Power have green or renewable energy plans?
Indeed we do! In many of the states we service, we offer fixed-rate and variable green-power electricity plans.
Where does the Green Energy come from?
The energy your home uses will be paired to 100% renewable, wind-powered energy through the purchase of Renewable
Energy Certificates (RECs).
What are Renewable Energy Certificates (RECs)?
Renewable Energy Certificates (RECs), also known as Green tags, Renewable Energy Credits, Renewable Electricity
Certificates, or Tradable Renewable Certificates (TRCs), are tradable, non-tangible energy commodities that
represent proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource
(renewable electricity) and was fed into the shared system of power lines which transport energy.
Who should I contact if my power is out?
Always be sure to call your local utility if you experience a power outage! Make sure to have their
contact information handy at all times - they will be the ones to make any repairs or address any issues with poles,
power lines or pipelines that carry your electricity or natural gas supply.
Can I choose when my meter is read?
Contact your local utility, which reads the meter, to discuss whether you can select your meter read dates.
I just signed up for service - is Discount Power going to appear on my bill?
Once you sign up with Discount Power, we submit a request to enroll in our service to your local utility on your behalf.
Within one to two billing periods, you will see a notation for Discount Power in the generation supply area of
your utility bill.
Whats the generation portion of my bill?
There are two elements to your electric bill: One is the cost of the electricity itself, and the other is the cost of
delivering the electricity to your home or office. The generation portion of your bill is the cost you pay to buy the
electricity - thats the part where we come in!
Will I get two electric bills?
No, you will receive only one bill. The bill will come from your local utility.
I have a question about my bill or contract - who do I call?
If you have a question about the electricity generation supply portion of the bill or your current plan with Discount Power,
were here to help! Give us a shout at: 877-259-7693. If you have questions about your payments or
past due balances, please contact your utility directly using the information located on your invoice.
Where do I send my payments?
Payments for your utility bill should be made directly to your local utility by following the instructions on your invoice.
I currently pay my utility bill online. Can I continue to do that with Discount Power as my supplier?
If you have signed up for online billing with your utility, then you should be able to continue to pay your utility bill online.
Am I able to change my payment due date?
Your local utility will continue to issue your invoices and determine due dates. Please check with your local utility
to discuss payment due dates, or if they offer flexibility to adjust these set dates.
If my payment is late, will I pay a late fee?
Your local utility will continue to issue electrical bills and oversee their collections; your local utility
also establishes their late payments policies. Please contact your utility directly to find out more.
If I cancel my plan, do I have to pay a fee or penalty?
Discount Power does not charge any fees for customers on a variable rate if you switch your service to another
supplier or to the utility. If you are on a fixed rate plan, you may be charged a fee if you switch your service
before the end of the fixed rate term. Your welcome letter and terms and conditions from Discount Power will
clearly state the product that youve selected, as well as the agreement terms.
Im planning on moving - what will happen, and what should I do?
Please contact your local utility to establish your service cut-off date. Once you've moved, your local utility
will determine your last date of service with Discount Power, and look to send your final bill. Settled into
your new residence? Reach out to us to see we provide service there - wed love to help you enroll at
your new address!
- Have your most recent utility bill on-hand.
- Enter you zip code and review our pricing plans available in your area.
- Choose the plan that best fits your needs and fill out the simple online form.
Back to Topics
Currently, Discount Power operates with utilities in Delaware, Maryland, Massachusetts, New Jersey, Ohio, Pennsylvania and
Rhode Island servicing both residential and commercial customers. We are swiftly expanding to serve even more states, too!
Check back soon for updates on when we start servicing new areas. Below, youll see our available options by state for both
Electricity and Natural Gas. Remember to contact the local utility directly if you have a problem and require electric or
natural gas service.
Baltimore Gas and Electric
Potomac Electric Power Company
Jersey Central Power and Light
Columbia Gas of Pennsylvania
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